TERMS & CONDITIONS
1. CONCLUSION OF THE CONTRACT:
The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. By clicking on the button "Order now for a fee" you place a binding order for the goods contained in the shopping basket. The confirmation of the receipt of the order follows immediately after sending the order and does not yet represent an acceptance of contract. We can accept your order by sending an order confirmation by e-mail or by delivering the goods.
2. WITHDRAWAL INSTRUCTION
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving reasons. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (Borrenberghs, Hasseltsesteenweg 105, 3720 Kortessem, e-mail: info@borrenberghs.com).
In order to comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the withdrawal
If you withdraw from this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your withdrawal from this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse a refund until we have received the goods back.
You must return the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this Agreement. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days.
The costs for the return shipment as well as any related costs for importing the goods back to Germany shall be borne by you.
You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary to inspect their condition, properties and functionality.
We can only accept unworn and unused goods including all labels and labels still attached.
3. EXCLUSION/EXTINCTION OF THE RIGHT OF WITHDRAWAL:
A right of withdrawal does not exist for contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer and it expires prematurely for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.
4. DELIVERY:
Articles shall only be delivered in normal household quantities and only to end consumers.
5. WARRANTY:
Should delivered articles have obvious material or manufacturing defects, including transport damage, please complain such defects immediately to us or the employee of the transport service provider who delivers the articles. The omission of this complaint has no consequences for your legal claims. For all defects of the purchased item occurring during the statutory warranty period, the statutory claims for subsequent performance, for rectification of defects/re-delivery and - if the statutory requirements are met - the further claims for reduction or withdrawal as well as compensation for damages, including compensation for the damage instead of performance and compensation for your futile expenses shall apply at your option.
6. SHIPPING COSTS:
The shipping costs are equal to standard shipping prices. As we are a small company for the moment our options are limited. You can select your country at the check-out and the price for shipping will appear.
7. PAYMENT:
Payment can be made by PayPal or credit card (Mastercard, VISA). There is no possibility to deduct a discount. We reserve the right to offer you only certain payment methods for the requested delivery, e.g. to secure our credit risk only those according to the respective creditworthiness.
Payment by PayPal
You pay directly via your PayPal account. After submitting your order you will be forwarded to PayPal and will release the order value there. As soon as our PayPal account has been informed about your authorization, the order will be shipped - depending on the delivery time indicated on the item. Your PayPal account will be debited with the actual invoice amount after deduction of any discounts, gift vouchers, etc. immediately after authorization.
Payment by credit card
You pay directly in the ordering process by entering your credit card details. When shipping goods, your credit card will be charged with the actual invoice amount after deduction of any discounts, gift vouchers, etc.. In the case of goods that are specially made to customer specifications or are clearly tailored to personal needs, your credit card will immediately be charged with the actual invoice amount after deduction of any discounts, gift vouchers, etc..
8. PRICES:
Our prices are Euro prices and include the legal value added tax.
9. RETENTION OF TITLE:
The goods remain our property until full payment has been received.
10. ELECTRONIC COMMUNICATION:
You agree that the contract-related communication can take place in electronic form.
11. ALTERNATIVE DISPUTE RESOLUTION:
We are not obliged and unwilling to participate in dispute resolution proceedings before a consumer mediation body.
12. SUPPLIER IDENTIFICATION:
Borrenberghs
Hasseltsesteenweg 105
3720 Kortessem
E-mail: info@borrenberghs.com
Managing Director: Tessa Borrenberghs
VAT number: BE0748.852.767